At Atha Fragrances, we do not offer refunds.
We offer a 24-hour replacement-only policy for products that are damaged, defective, or incorrect at the time of delivery.
To be eligible for a replacement:
Requests must be raised within 24 hours of receiving the order
Products must be unused and in original packaging
Clear images of the product and packaging must be shared
Due to hygiene and safety reasons, used or opened incense, candles, oils, camphor blends, and diffusers are not eligible for return or replacement, unless received damaged or defective.
To request a replacement, contact us at
📧 support@athafragrances.com or
📱 WhatsApp: +91 93440 40665