FAQS - Atha Fragrances

Frequently Asked Questions

What types of incense does Atha offer?

Atha offers a thoughtfully curated range of incense products designed to enhance your everyday rituals. Explore our collection to discover fragrances that suit your preferences and create a calming atmosphere in your space.

How do I use Atha incense sticks?

Place an incense stick securely in a suitable incense holder. Light the tip, allow it to catch fire briefly, then gently blow out the flame so it continues to glow and release fragrance. Always use incense in a well-ventilated area.

What types of candles does Atha offer?

Atha offers a thoughtfully curated collection of scented candles designed to create a warm, inviting atmosphere in your home. Explore our collection to find fragrances that complement your mood and everyday rituals.

How should I care for my Atha candle?

Trim the wick to approximately 5 mm before each use. Allow the wax to melt evenly across the surface during the first burn. Always place your candle on a heat-resistant surface and never leave a burning candle unattended.

How does the Mystical Backflow Incense Kit work?

The backflow incense burner creates a cascading smoke effect when used with compatible backflow incense cones. Place the burner on a stable, heat-resistant surface and follow the product’s usage instructions.

How do I use and care for my backflow incense burner?

Place a compatible backflow incense cone in the designated holder and light it according to the product instructions. Use the burner in a well-ventilated area, away from flammable materials. Allow it to cool completely before cleaning.

What are Atha Camphor Blends used for?

Atha Camphor Blends are designed for everyday rituals and aromatic experiences. Please refer to the instructions provided with your product for recommended usage.

How should I store Camphor Blends?

Store your Camphor Blends in their original packaging in a cool, dry place, away from direct sunlight, heat, and moisture. Keep them out of reach of children and pets.

Does Atha offer gift hampers and corporate gifting?

Yes! Atha offers thoughtfully curated gift hampers for special occasions, celebrations, and corporate gifting. Explore our gifting collection to discover options for your needs.

Can I place a bulk order or request customised hampers?

For bulk orders or customised gifting enquiries, please contact the Atha team to discuss your requirements and available options.

How can I place an order with Atha Fragrances?

Browse our collection on the Atha Fragrances website, select your preferred products, add them to your cart, and proceed to checkout to complete your order.

How can I track my order or get help with delivery?

For assistance with your order, delivery status, or shipping enquiries, please contact our customer support team at +91 93440 40665 or email support@athafragrances.com. Our team will be happy to assist you.

Support Hours: 9:30 AM – 9:00 PM, Monday to Saturday.